Refund Policy

1. Overview

At Vision Tech IPTV, customer satisfaction is important to us. Due to the nature of digital IPTV services, refunds cannot be provided once a subscription has been activated, or used.

2. Refund Eligibility Period

• Duplicate payments made in error.
• Failure to deliver the purchased service.
• Technical issues that prevent service activation and cannot be resolved by our team.

3. Non-Refundable Services

The following are not eligible for refunds:

• Activated IPTV subscriptions.
• Used subscription credits.
• Customer device, internet, or network-related issues.
• Change of mind after service activation.
• Services that have already been delivered and activated.

4. Support First

If you are experiencing any technical difficulties, please contact our support team before requesting a refund. We will make every reasonable effort to diagnose and resolve the issue.

5. Processing of Approved Refund

Where a refund is approved, it will be processed using the original payment method. Processing times may vary depending on the payment provider or financial institution.

6. Contact Information

For billing, support or refund enquiries, please contact:

Email: info@visiontechiptv.com

7. Policy Amendments

Vision Tech IPTV reserves the right to update or modify this refund Policy at any time. Any changes will be posted on this page and become effective immediately upon publication